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I didn't receive an activation link after I signed up, what should I do?
I didn't receive an activation link after I signed up, what should I do?

If you didn't immediately receive an activation link, you should: Check that the activation link didn't end up in your junk mail folder...

Jana avatar
Written by Jana
Updated over a week ago

If you didn't immediately receive an activation link, you should:

  • Check that the activation link didn't end up in your junk mail folder

  • Check that you have typed your e-mail address correctly

  • Wait for 10-15 minutes, as some e-mail service providers use a so-called grey listing feature to prevent junk mail, which may cause delays

If you still haven't received an activation link, contact us.

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