How to send a payment reminder?
If the invoice is overdue and you want to send a payment reminder you need to do following:
Open the invoice for which you wish to send the reminder to
Click the "Reminders" button in the upper right corner:
Set the preferable Late payment fee and reminder message:
Send the payment reminder:
After you have sent the reminder you see a 'bell' icon appearing next to the invoice in the invoice list. This indicates that you have sent at least one payment reminder for that invoice.
You can also sort the invoices using filters in the invoice list:
When is a good time to send a payment reminder?
To a company
You can send a payment reminder to another company immediately after the invoice is overdue. This has not been specifically set by law. Good practice is to send a reminder 5-7 days after invoice is overdue.
To a person
You can send a reminder to a person also immediately after invoice is overdue. Keep in mind that late payment fee can be added only after 14 days since the invoice is overdue.